Capgemini's head of programme management, Tim Curry, explained how collaboration is a vital ingredient for the success of complex IT-driven change programmes. Fresh from creating London’s new "999" system, Tim tested his formula with the seasoned pros at the PROMS-G meeting and reached consensus that achieving good results relies heavily on both art and science - with a chunk of good leadership thrown in to pull it all together.

Putting aside all the methodology and consultant speak, what really counts is the human element – working collaboratively towards a shared goal with clients, suppliers, contractors, and, of course, all members of the programme team. Tim picked out a dozen aspects where the human angle really cuts in – like sharing a common vision, an achievable plan, the right resources, sponsorship, stakeholder management and effective decision making. Above all, apply your common sense and be honest with yourself – you too can drive through transformational change, but only through the power of the people you work with.

Simon Wallace